About Us

Our Story

Welcome to something truly special. NAKAI isn’t just a spa/salon — it’s a vibe, a vision, and a legacy of love. From the moment you walk through our doors, you can feel it: this is a place built with heart, intention, and a deep desire to go above and beyond — for our guests, for our team, and for our community.

Our journey began in 2006, when we opened the very first NAKAI in Moncton with a dream to create a calm, luxurious space where beauty and wellness meet.  Our passion has only grown stronger every year since. In 2022, we made one of our biggest moves yet — purchasing and transforming a 12,000 sq. ft. 1861 heritage home in downtown Moncton into what is now our iconic NAKAI Moncton location. This space is more than bricks and beams — it’s our heart and soul poured into every detail.

With it came LoLi Café & Lounge and a gorgeous Airbnb suite — a full-circle experience that blends elegance, connection, and community under one historic roof.

The name NAKAI was created by our founders, Melanie and Rob, as a tribute to their children — Nathan and Kai. When combined, their names formed something beautiful and balanced: a word that now holds meaning far beyond its origin. It represents calm, connection, nature, and the sense of peace and purpose we aim to give every person who walks through our doors.

SHARON KELLY

I began my journey with NAKAI in January 2012, at the ripe age of 21, as a personal assistant, never imagining that one day I’d become the CEO of this extraordinary company. My path has been one of
growth, grit, and grace. In 2019, I took a big leap and became a co-owner by purchasing shares from one of our founders, Rob. This was a moment that changed everything. It allowed me to shape NAKAI into
the heart-led, performance-driven company you see today. I believe in leading with love, fostering connection, and challenging myself and those around me to grow.
To me, NAKAI isn’t just a business—it’s a family. It’s a place where we uplift each other, celebrate our wins, and show up with kindness and integrity. My vision is to create a space where you can thrive, both
personally and professionally, and where every day feels like a step towards something meaningful.

CHRIS ROBICHAUD

Chris officially joined NAKAI as a co-owner in April 2024, purchasing NAKAI’s remaining shares from NAKAI’s other founder, Melanie. While Chris may not be involved in the day-to-day leadership, he’s an essential part of our journey. He works alongside me on business development, growth strategy, and operations, and my much needed sounding board, bringing a unique blend of stability and innovation to the table. You might see Chris around the location from time to time, always ready to lend a hand or offer support. He’s passionate about seeing NAKAI flourish and is dedicated to ensuring we continue to grow and evolve.

Together, we make a team that believes in the power of heart and hustle, committed to creating a culture where communication is clear, relationships are strong, and everyone feels valued.

Spa

The spas offer a wide range of world-inspired treatments aimed to relax and rejuvenate the body, mind and spirit. Massages, face and body treatments, aromatherapy, and hand and foot care are just a few of the treatment services NAKAI creates for guests. The spa uses quality Aveda products in all services.

NAKAI has 10 private treatment rooms (including two luxurious couples’ suites) where we focus on skin and body care with services such as facials, body wraps and glows, massages and hair removal.

NAKAI also has manicure/pedicure studios. Come with a friend, make new friends, or relax in silence—the choice is yours. Our pedicure chairs will relax you while the warm water and massage soothes your feet. Let our Artists create experiences that will keep you coming back for more.

Salon

Our Hair Designers use their up-to-date knowledge to consult and design cuts, styles and colours that will feed your confidence and enhance your beauty. The urban chic style of the NAKAI Salons serve to inspire our designers to greater creativity. The salon uses quality Aveda products. These natural and highly effective products are a refreshing alternative to the synthetic, harsh choices that are predominant in many salons.

Massage Studio

The Registered Massage Therapists at NAKAI use their expertise, and knowledge to assess and treat the soft tissues of the body. At NAKAI, all this is done in an atmosphere conducive to relaxation. We use the power of touch to balance, relax, and release tension resulting in reduced feelings of stress, pain relief, increased limb function and improved sleep quality. Our RMTs use a variety of techniques based on thorough consultation.

Quiet Lounge

Our stylish Quiet Lounge offers a place to relax and unwind, both before and after your services. You can enjoy a glass of wine, sparkling wine, beer, Aveda Comforting Tea or Water of the Moment from our lounge menu, or just relax and unwind while the polish on your toes dries.

The spaces are also used for unique parties and gatherings such as birthdays, anniversaries, wedding and baby showers, and corporate team building.

Retail Boutique

The NAKAI Boutique is a great place to find quality Aveda skin care, body care, hair care, and aroma products. We also feature Skeyndor clinical skincare, and the Buck Naked natural soaps, bath bombs and salts.

If you are looking for a gift, for yourself or someone else, look no further. NAKAI carries many unique gifts and spa accessories including Warm Buddy products.

If you aren’t sure what to get, allow us to customize a gift basket or help you select the perfect package of spa services to put on a gift card.

Come experience the NAKAI difference—you’ll be amazed!